W e l c o m e t o L o n g C h e n g

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What We Do

Premium Service

We will provide you with the best service through our professional, enthusiastic and efficient service attitude. If customers encounter any problems during maintenance or operation, they can call our after-sales maintenance service department to consult with the technicians. If the technical issues cannot be resolved immediately, our engineering staff will be dispatched to the site to assist. Longcheng not only cares about the quality of the products, but also pays attention to the service of the products. We will fully meet the customers’ needs and patiently listen to their opinions. We will tirelessly provide customers with considerate services.

1

Fault Handling

Longcheng offers free services such as hotline, remote technical support, on-site maintenance, and spare parts repair.
2

Activity Assurance

Longcheng provides on-site support services at the event location. Professional engineers will be assigned to the customer's event site to provide technical support services, ensuring the smooth progress of the business activities for the customers.
3

Installation Services

Longcheng offers personalized services such as on-site installation, commissioning, and technical training.
4

Warranty Content

Training on installation, commissioning, maintenance, etc. Provide software operation manuals, technical documents, spare parts and accessories, etc. Remote technical support. Handling of equipment operation failures. Free replacement and repair of faulty components, etc.
ABOUT4
LED Screen Display

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Longcheng firmly believes that quality is the soul of a product. Adhering to every standard, every process of production, and every detail of service, we aim to create the greatest value for our customers. We provide professional and considerate LED display technology consulting services. With 24-hour service response, we warmly welcome your inquiries.
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